# Supporting Inline surveys

An inline survey is a survey that looks and acts like part of the page. Users get frustrated with various popups as they browse, so inline surveys are a great way to capture feedback contextually in a way that doesn't feel like an interruption or afterthought.

Pulse Insights needs a Target CSS Selector (configured in Console) to insert inline surveys. 

The positioning of inline surveys is dictated by their **Target** (CSS selector), **Location** (Above/Inside/Below) and, if located inside the target, the **Order** with Target (First/Last). 

See more details in the [Formatting section](broken://pages/qjLxxvYTvRqypS9lANyU) of Console Configuration.

## Inline Survey FAQs

### Do I need to create a specific div to host inline surveys?

{% code title="Example:" %}

```html
<div id="pulse-survey"></div>
```

{% endcode %}

In most cases, **you** **don't** need to create an empty div. As long as there is a consistent CSS selector, that will suffice.&#x20;

There are two cases where it is helpful to have a dedicated div to host the surveys:

* the survey is targeted to show across multiple pages and not all pages contain the same CSS selector&#x20;
* the structure of the page changes (e.g. different page content for customers vs. prospects)


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