Next Insights

The Next Insights AI Agent helps teams quickly identify what to ask next by analyzing customer feedback from surveys and surfacing recommended follow-up questions. It looks at both structured data and open-ends to suggest areas where deeper learning could drive action. With this feature, you can generate data-backed next steps in just a few clicks (saving time and increasing the impact of your Insights). It's a practical tool for turning survey results into clear, targeted opportunities for deeper understanding.

To generate Next Insights:

1. Click on Results for the desired survey

Either on the main dashboard page or in the subnav of the Edit page

2. Click on Insights in the right side panel

3. Click on GET RECOMMENDATIONS

4. Next Insights will then show here.

Next Insights will show the next suggested survey based on the learnings from this survey. It will give an explanation of what to learn next and why, and it will also suggest questions, possible answer choices, and targeting for your next learnings.

5. Several suggestions will be listed: