# Custom Content (Next Best Action)

Show helpful content, links, and tools to guide users based on what a user just told you. Track how many users take advantage so you can quantify the value you're driving and the costs you're deflecting for your organization.

Custom Content enables you to display rich, immersive content in response to a survey answer. For example, if a user doesn’t understand something, can’t find something, or needs help, you can dynamically help the user by showing appropriate content.

## Adding Custom Content

To add a new multiple choice question, simply click on the "+" icon in the bottom right of the canvas and select "Custom Content". 

Start by naming the card by double clicking on the text area. Survey participants will not see this name, this is just for organizational purposes. This name is only for reference so you know the content without having to open up the Custom Content editor.

Next, click on “Settings”. This will open up a modal where you can edit your custom content card.

<figure><img src="/files/mpgPuPhSpofe4KSKfJGc" alt="" width="563"><figcaption></figcaption></figure>

Custom Content supports executing JavaScript, which can be configured using the simple WYSIWYG editing or advanced HTML editing, complete with code beautification and line numbers.&#x20;

<figure><img src="/files/vHjN80IhezGF1RLRkvFs" alt="" width="563"><figcaption></figcaption></figure>

You can also upload images, which are hosted on our CDN, Cloudfront.

## Options

There are several options available for the Custom Content card including:

* Enabling a full screen take over, with configuration for a background color and opacity.
* Auto close after *n* seconds
* Auto redirect to a page after *n* seconds


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.pulseinsights.com/configuring-pulse-insights-console/editor/question-types/custom-content-next-best-action.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.