The Inline widget type displays as an interactive object on your web page or app that disappears once the user answers or exits.

Available for Web or App implementations.

Inline surveys are great for asking about specific pieces of content on your page or if you hope not to disrupt the user’s experience. Users sometimes react negatively to popups, so if you have the volume, use inline surveys. For example, if you have 100,000 visitors a day and only need 500 submissions a day, use an inline or docked widget to keep the user experience seamless. Inline surveys work best when deployed on specific pages unless the site has a dedicated slot for Pulse surveys.

If you plan to show a survey in “inline” mode (within the content of the page, versus as an overlay on top of the page), then there are two available methods:

  1. Use Existing CSS Selectors -

  • Target - An html element, specified using CSS selectors

  • Location - Determines how the survey is positioned in relation to the target

  • Order within Target (if location is inside) - Positions the survey as the first or last element within the target

    • There is some overlap in the use cases for these different modes, but generally inserting inside a target is best used when you wish the survey to be contained visually / semantically inside a particular page element, whereas inserting as a sibling would be more useful if you need to place the survey at a particular index within a list of elements.

  1. Blank Divs - In certain cases (explained below), it's best to dedicate an html element to the survey. This may require working with the web team. Use a blank div if:

  • the survey is targeted to show across multiple pages and not all pages contain the same CSS selector

  • the structure of the page changes (e.g. different page content for customers vs. prospects)

Please see our technical documentation for more details on supporting inline surveys.

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