Pulse Insights Documentation
  • Pulse Insights Overview
    • 👋Welcome to Pulse Insights
  • Implementing Pulse Insights (Dev)
    • Implementing on Web and Mobile Web
      • Deploying your tag (code snippet)
      • Ingesting contextual data for targeting and analysis
      • Client Key
      • Tracking Events (aka High Value Actions)
      • Presenting a specific survey
      • Supporting Inline surveys
      • Callbacks
      • Privacy Features
        • Identifiers, cookies, and local storage
        • Data that Pulse Insights stores
      • QA Process and Preview Mode
        • JavaScript Object
      • Single Page Apps
      • Load Time & Availability
      • Bot blocking
      • Customer-initiated Feedback
    • Implementing in email
      • Dynamic Email
    • Implementing in Native Apps
      • Android
        • Android Release Notes
        • Android Demo App
      • iOS
        • iOS Release Notes
        • iOS Demo App
      • Demo App Help
  • Integrations
    • Integrations overview
      • Hubspot
      • Braze
      • Google Analytics
      • Data Lake
  • Configuring Pulse Insights (Console)
    • Account Setup
      • Authentication & SSO
      • Inviting Collaborators
      • Roles & permissions
    • Dashboard & Program Management
      • Survey Status
    • Editor
      • Question Types
        • Survey Invitation
        • Single Choice
          • Using Images
        • Multiple Choice
        • Free Text
        • Net Promoter Score
        • Slider
        • Custom Content (Next Best Action)
        • Thank You Message
          • Poll (Show Results)
      • General
      • Targeting
        • Devices & Channels
        • Sample Rate
        • URL & Events
        • Dates
        • Previous Responses
        • On Page Behavior
        • CRM Targeting
        • Geo Targeting
        • Goal
        • User Behavior
        • Advanced Settings
      • Formatting
        • Widget Types
          • Docked
          • Bottom Bar
          • Top Bar
          • Overlay
          • Inline
        • Themes
        • Question Display
        • Custom CSS (Survey-level)
        • Supported Markdown
      • Link Builder
      • Preview
      • Survey Groups (Localization)
    • Reporting
      • Results Page & Filtering
      • On Demand
        • Columns/Data Dictionary
      • Scheduled Reports
      • Free Text
        • AI Generated Summary
        • Responses & Tagging
      • Custom Content Reporting
      • Viewable Impressions
    • Account Level Settings
      • Get Code Snippet
      • Global Targeting
      • Data & Integrations (Callbacks)
      • Data Restrictions
      • Themes
      • Automations
        • High Value Actions (Events)
      • Activity Log
      • Configured by Pulse Insights
    • AI Agents
      • Next Insights
      • Survey Brief & Hypothesis Generator
  • Best Practices
    • Best Practices
      • Copy
      • Design and Execution
      • Targeting
      • Widget Types
      • Sample Rate
      • Submission Rates
      • Special Features
      • Best Practices for Progressive Profiling
  • API
    • API reference
      • Surveys
        • Questions
        • Poll
      • Q
        • A
      • Direct serve
      • Serve
      • Results
      • Present results
      • Track event
      • Custom content link click
      • Submissions
        • All answers
        • Answer
        • Close
        • Viewed at
      • Devices
        • Set data
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On this page
  • Survey Index
  • From the dashboard you can:
  • Filter Side Panel

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  1. Configuring Pulse Insights (Console)

Dashboard & Program Management

PreviousRoles & permissionsNextSurvey Status

Last updated 1 year ago

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Pulse Insights gives you an at-a-glance view of your surveys from your Survey Dashboard. The dashboard is the first thing you see when you log in and you can navigate back to this view at any time by clicking on the Pulse Insights logo in the top left of the navigation bar.

Survey Index

The dashboard includes an index table of all of your surveys. Each row shows the survey’s:

  • Name - Name of the survey.

  • Survey Status - see for more details on types of statuses and how to change a survey's status.

  • Metrics - such as Impressions, Submissions, Submission Rate (Note: The default date range for metrics shown in the Survey Index is "All-Time". You can use the date range filter in the left side panel to change the date range, or view the survey's Results page for a more detailed look at metrics and more filtering options.

  • Goal - Submission goal for the survey.

  • Last Submission - Date of the last submission.

  • Last Change - Date of the last edit to the survey

  • Edited By - Name of user who made the last change to the survey.

You can sort the table by clicking on the column header names. You can also left click on the column header names to display a menu where you can show/hide columns (see image below).

From the dashboard you can:

  • User-level account settings - Click on your name in the top right corner to reveal a dropdown where you can change your name & account password, set up Scheduled Reports, or Logout. If you have multiple accounts associated with your email, then all your accounts will be listed in this menu and you can switch between those accounts using this menu.

Filter Side Panel

You can filter the dashboard view down to the survey list you'd like to see. In the filtering panel, located on the left side of the Dashboard, there are several options for filtering down the surveys in the survey index.

  • Search - You can use the search box to search for a specific survey name or survey ID.

  • Date Range - You can filter the metrics displayed in the survey index by using the date picker. You can select a specific date range, or use the provided shortcuts: Yesterday, Last 7 Days, Last 30 Days, All-Time. Note: the date range is set to All-Time by default.

  • Status - Select/deselect statuses to view/hide surveys with that status from the Dashboard view.

  • Tags - Display surveys with specific tags (e.g. "Staging", "Product Page", "A/B Test", etc).

  • Created By - See surveys created by specific users.

  • Last Edited By - See surveys last edited by a specific user.

  • Last Changed - See surveys edited within your selected date range.

Create a new survey by clicking the button in the top right.

Settings - Manage the account-level settings by clicking on dropdown menu in the top right. Read more about account-level settings here.

Edit an existing survey by hovering over the survey row to reveal the three dot menu button for the dropdown menu and clicking "Edit". More details on the Survey Editor .

View survey results by hovering over the survey row to reveal the three dot menu button for the dropdown menu and clicking the "Results" option. See the section for more details about survey results.

Create a survey group by hovering over the survey row three dot menu button for the dropdown menu and clicking the "Create Group" option. More details on survey groups .

Duplicate a survey by hovering over the survey row to reveal three dot menu button.‍ Choose the "Duplicate" option in the menu. This will create a new survey that is identical to the copied survey (including questions, answers, targeting and formatting).

Survey Status
here
Results
here