Pulse Insights Documentation
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Welcome to Pulse Insights


What is Pulse Insights?

Pulse Insights is an customer data collection and activation platform. You can contextually collect feedback, preferences, and opinions directly from your users as they interact with your brand in different channels, without interrupting their core experience. And then use that high velocity data to drive better business decisions, to personalize future experiences (content, functionality), and show relevant content and links in response to what they told you.

Get Started

We've put together some helpful guides for you to get setup with our product quickly and easily.

Key Platform Changes


  • Get AI summaries of your free text responses to quickly understand what your users are saying
  • Accessibility enhancements for web
  • Enhanced Free Text Viewer features including easier Tagging
  • Access to BI Dashboards from Reporting Page